We specialise in creating smooth and intelligent eCommerce journeys tailored to your business objectives; focusing buyer behaviour in clear and concise directions that lead to conversion.
We love eCommerce and understand the thought process people go through when making a purchase – because we go through this ourselves.
Utilising our knowledge of UX and online decision-making, we mark clear routes from the point of entering your store to conversion, so that customers know exactly where to click, how to search, how to browse your catalogue and where they can find everything they need to have a wonderful online shopping experience.
We take extra care to select only the most effective and user-friendly eCommerce technology for your project, taking your business goals into account and making sure that you have complete control of your eCommerce presence.
Our team are highly skilled with today’s leading eCommerce platforms including Magento, Magento 2, WooCommerce and Shopify, as well as integrating secure, trusted payment systems such as PayPal, Sagepay, Worldpay and Stripe.
Your eCommerce website is a living, breathing thing that gets bigger and more complex as it grows. This is why when we build your website, you receive valuable input from our entire digital team at key stages of the project to support and strengthen your store from a design, development, marketing and SEO standpoint; ensuring you receive a fully complete, engaging eCommerce presence to take your business forward.
An eCommerce website is your shop window to the world and we specialise in creating attractive, engaging and functional websites that are a breath of fresh air for your entire customer base, whether they are seasoned buyers or completely new to online shopping.
We also strive to ensure your eCommerce website is easy to manage from your perspective. We develop in simple and intuitive platforms such as Magento, Woocommerce and Shopify, reducing the time needed to maintain your store and train members of staff, whether you are simply adding new content or keeping your stock up to date.
Just like a physical store, your eCommerce website should be constantly evolving to keep current customers engaged and also attract new business. This is where marketing for eCommerce comes into play and our digital marketing team are passionate about promoting eCommerce stores for a variety of brands.
We identify key patterns in customer behaviour both on and off-site in order to improve your website and target channels that raise brand awareness, increase conversions and build lasting customer loyalty.
Usability is one of the most important aspects of eCommerce; if shoppers cannot work out how to navigate your website, then they certainly aren’t going to convert any time soon. This is why we have a dedicated team of UX experts that understand the psychology behind online shopping and use this knowledge to refine and focus your website towards increasing conversions.
A streamlined shipping process is essential to the success of any eCommerce store and we work with multiple shipping providers such as Royal Mail, UPS and APC, as well as developing bespoke courier modules to ensure your goods are always dispatched and arrive on-time.
It’s also essential to have a smooth and slick checkout process for your customers, which is why we utilise leading payment gateway systems on your website, such as PayPal, Sagepay and Worldpay, to make it as easy as possible for customers to place and pay for their orders.
Keeping your stock up to date is a crucial, if somewhat tedious, aspect of running a physical or online shop. Fortunately, leading eCommerce platforms have very intelligent stock control systems built-in to make managing your stock efficient and simple.
If you’re looking for something more advanced, we have integrated a number of clients’ websites with in-store and warehouse stock control and EPOS systems, to make maintaining stock and managing orders as efficient and reliable as possible.