Business Communications Software for Humberside Airport | Keyzo

Read & Sign Case Study

Business Communications Software for Humberside Airport

How Humberside Airport improved their corporate communications using Read & Sign

In the aviation industry, effective communication is crucial to maintaining an efficient and effective operation. However, a harsh reality for many organisations is that communication processes are often complicated and time-consuming, taking up valuable staff time from key areas throughout their operations.

So when we introduced Read & Sign business communication software to Humberside International Airport, the Operations Manager saw the benefits immediately. A large part of their job required them to manage Humberside Airport’s Safety and Quality Management Systems, ensuring that a wide range of Humberside’s employees were kept up to date with the latest policies, procedures and safety information.

Before Read & Sign was introduced at Humberside Airport, the process of updating personnel, suppliers and services involved heaps of paper production, wasted time spent collating signatures and the stressful job of chasing people down to ensure that they had received (and understood) the various important messages sent out to different departments on a day to day basis.

With Read & Sign communications software in place notices, policy updates, important documents and much more were authored and distributed via one system, with clear statistics available online to show who has, and more importantly, who has not read and acknowledged them.

Read&Sign User group and Categories management

One system for all communications

Not only were Humberside Airport’s own users connected to Read & Sign, but also external operators including Eastern Airways, Bristows Helicopters, Fire, Police and Ambulance services, catering companies, retailers and local councils – all of whom benefited from an efficient and effective operation at Humberside Airport.

We thoroughly enjoyed working closely with Humberside Airport to implement their business communications software, and it has been a pleasure to see just how much our system improved their internal communications with increased efficiency and reliability.

If you would like to learn more about our acknowledgement software, please visit our Read & Sign page or get in touch – we would love to learn more about you and identify opportunities to improve communication in your organisation.

“Using Read & Sign as a communication tool, it fulfilled several elements of our SMS requirements; namely communication efficiency. It’s a very useful tool that enables us to monitor our communication efficiency and check time-frames for acknowledgement.
We have found the system extremely useful and it has assisted us in achieving ‘Excellence’ within our CAA SMS Phase 2 Evaluation.”

Spokesperson at Humberside Airport

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